Booking and cancellation conditions

Cancelation :

– Standard rate: In case of cancellation up to and including 21 days before the arrival date, the establishment does not charge any fees. In case of cancellation within 21 days before arrival or in case of no-show, the establishment charges the full amount (100%) of the stay. 

– In Non-Refundable Rate: no refund, whatever the reason. In the event of the closure of Morocco’s borders, a credit for 12 months will be granted to you.

Prepayment (not Reservation):

– In Standard Rate: no prepayment required. Pre-authorization of the stay at the end of the cancellation period without fees (21 days before the stay for direct bookings; 21 days before the stay for OTA bookings).

– In Non-Refundable Rate: payment required by credit card upon reservation.